🛡️ Safe Gaming

tbeej's commitment to responsible gaming

We believe enjoyment is best within limits — the protection and wellbeing of every player at tbeej is our highest priority.

Important age requirement: tbeej is only for players aged 21 and above. Use of this platform by minors is strictly prohibited. Please keep your account out of reach of younger members of your household.

What is responsible gaming and why does it matter?

Online gaming and sports betting can be a source of enjoyment — as long as it is done in a controlled and mindful way. Responsible gaming means enjoying gaming while staying aware of your financial limits, time limits, and mental state. At tbeej we want you to play for entertainment, not as a solution to financial problems.

Gaming is a hobby, a form of entertainment — but if it starts to affect your daily life, family relationships, or financial stability, it is time to stop. Our responsible gaming tools help you set those boundaries yourself and stay safe.

Following tbeej's responsible gaming policy, we give every player the option to voluntarily manage their own account. Setting deposit limits, taking a break from play, or applying for full self-exclusion — all of these options are in your hands.

Our protection tools

tbeej provides these tools to every player free of charge.

Set deposit limits

Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately, but a waiting period applies before it can be raised — this prevents impulsive overspending.

Time-out break

Take a temporary break from your account for any period from 1 day to 6 weeks. During the break it will not be possible to log in or place bets.

Self-Exclusion

If you are experiencing long-term problems, apply for self-exclusion for a period of 6 months to 5 years. During this time your account will be completely inactive and no promotional messages will be sent.

Session time limits

Set your own limit on how long you play each day. When the set time is reached, the system will automatically alert you and end the session.

Activity reports

View a detailed report of your gaming history, deposit amounts, wins and losses, and total spend at any time. It is the most effective way to understand your own habits.

Account security

Use a strong password and security questions to prevent others from accessing your account. If you notice any suspicious activity, get support immediately.

Assess yourself

If the answer to any of the questions below is "yes", it is time to seek support.

  • Do you spend more than your set budget and feel regret afterwards?
  • After a loss, do you place more bets to try to recover what you lost?
  • Do you hide your gaming habits from family or friends?
  • Is gaming affecting your work, studies, or relationships?
  • Do you feel restless, angry, or anxious when you are unable to play?
  • Are you using money set aside for everyday expenses to fund gaming?
  • Have you tried to stop playing but failed repeatedly?
Remember: If the answer to any of the above questions is "yes", it is not a sign of weakness — it is a sign of self-awareness. Speak with our support team today.

How to use the tools

Secure your experience in just a few steps.

1

Log In

Log in to your tbeej account and go to your profile settings.

2

"Safe Play" section

From the settings menu, find the "Responsible Gaming" or "Safe Play" section.

3

Choose your limits

Select the deposit limit, session time limit, or break option that suits your needs.

4

Confirm

Confirm the change. Lowering a deposit limit takes effect immediately.

Protecting minors

The minimum age to open an account at tbeej is 21. Age verification is mandatory at registration. We place the highest importance on protecting minors.

If you have children or teenagers in your household, use a PIN or password lock on your device. Never share your login details. Consider using parental control software.

Steps to protect your family

  • Create separate user accounts on your device.
  • Keep your tbeej password private.
  • Turn off auto-fill passwords in your browser.
  • Have an open conversation with your family about online gambling.
  • Offer your children healthy alternative forms of entertainment.

Financial control tips

Follow these guidelines to build healthy gaming habits.

Good habits

  • Set aside a separate budget dedicated only to entertainment.
  • Start with the minimum deposit of ৳100.
  • Decide on a win target and a loss limit before you start.
  • Take regular breaks and stay focused on real-world responsibilities.
  • Always read the terms and conditions before playing.

What to avoid

  • Do not game when you are stressed, depressed, or have been drinking.
  • Do not place more bets to try to recover losses.
  • Do not play with borrowed money or by dipping into your savings.
  • Do not treat gaming as a source of income.
  • Do not game for long stretches without a break.

Need help? We are here

If you feel gaming is becoming a problem, do not wait — contact our support team right away. Our Bengali-speaking support representatives are ready to guide you in the right direction.

Support contact

Live Chat 24/7 Bengali live chat support — the fastest way to get immediate help
Self-exclusion request To close your account completely, contact us directly via live chat or email — the process will be completed within 24 hours

For professional advice on gambling addiction in Bangladesh, contact your nearest mental health services centre.

Frequently asked questions

tbeej is only for players aged 21 and above. Age verification is mandatory during registration and underage users are not permitted to open an account.

Yes. At tbeej you can set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately. Increasing a limit is subject to a waiting period.

When you self-exclude, any withdrawable balance in your account can be withdrawn. Please speak with our support team before submitting a self-exclusion request for full details.

A time-out is a short-term break (1 day to 6 weeks) — ideal for a brief pause. Self-exclusion is a long-term measure (6 months to 5 years) — it should be used when gaming has become a genuine problem.

Contact tbeej via 24/7 Bengali live chat or email [email protected]. You can also seek advice from mental health professionals in Bangladesh.

Yes. tbeej uses SSL encryption to keep your personal and financial information secure. Your gaming activity reports are visible only to you.

Play responsibly,
enjoy with peace of mind

Use tbeej's safe gaming tools today to make your experience healthier. If you have questions, check the FAQ or get support directly.

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