tbeej Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between all individuals who use the tbeej platform ("User" or "you") and tbeej ("we", "our"). By accessing this website, registering, or using any service, you are automatically considered to have accepted these Terms. If you do not agree with any term, please refrain from using this platform.

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The following words and terms used in these Terms have specific meanings:

• "Platform" — The tbeej website, mobile version and all associated services.
• "Account" — A personal user profile created through registration.
• "Wallet" — The internal balance within an account through which deposits and withdrawals are managed.
• "Bonus" — Promotional credits or rewards granted by tbeej.
• "Bet" — The amount of money placed to participate in any game or sports event.

These Terms apply to all use of the platform and are effective regardless of the user's location. tbeej reserves the right to modify these Terms at any time; changes will take effect as soon as they are published.

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2.1 Age Limit and Eligibility

To register on the tbeej platform and participate in gaming activities, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be mentally competent and legally responsible for your own actions.
• Participating in online gaming must not be prohibited for you under the local laws of your place of residence.
• You must not be an employee of tbeej or a close relative of one.

2.2 One Account Policy

A maximum of one account per person is permitted. Attempts to open multiple accounts are detected by the system and may result in suspension or closure of all associated accounts as well as forfeiture of balances.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete and up to date. Providing false or misleading information may result in account closure. tbeej may request additional documents for identity verification (KYC) at any time.

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3.1 Deposit

The following methods are supported for depositing funds on the tbeej platform: bKash, Nagad, Rocket and Upay. The minimum deposit amount for all methods is ৳100. Deposited funds are reflected in the account after a successful transaction.

3.2 Withdrawal

The terms related to withdrawals are as follows:

• Minimum withdrawal amount: ৳800
• Withdrawal processing time: usually within 1 hour
• Withdrawal requests are only accepted from verified accounts.
• The withdrawal method must be consistent with the deposit method.

3.3 Transaction Verification

tbeej may temporarily or permanently suspend any transaction if suspicious financial activity is detected. In such cases, please contact us via live chat or email for assistance. If any transaction fee applies, it will be charged according to the terms of the relevant method.

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4.1 Welcome Bonus

New users can receive a 150% bonus on their first deposit up to ৳20,000. Please read the following conditions carefully before claiming this bonus:

• Wagering requirement: the bonus amount must be wagered 20 times before withdrawal.
• The bonus can only be claimed once per account.
• After claiming the bonus, wagering must be completed within a specified time limit.
• Certain games may not count towards bonus wagering.

4.2 Other Promotions

tbeej offers various promotional deals from time to time. Each promotion has its own specific terms and conditions which are detailed on the relevant offer page. Combining multiple bonuses at the same time is generally not permitted, although exceptions may apply in special cases.

4.3 Bonus Abuse

In the event of bonus abuse — such as collecting bonuses using multiple accounts or applying arbitrage strategies — tbeej reserves the right to void all bonuses and associated earnings and to suspend the account.

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The tbeej VIP program has four tiers, each offering weekly cashback benefits:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Advancement to a higher VIP tier is determined based on regular and active participation. Cashback is automatically added to the account each week. tbeej reserves the right to change the VIP benefits rules at any time.

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6.1 General Gaming Rules

The following rules must be followed while playing games on the tbeej platform:

• Each game has its own specific rules which are displayed in the game interface.
• If a game remains incomplete due to a technical error, tbeej reserves the right to determine the outcome of that game.
• Any attempt to gain an advantage using dishonest strategies or software will result in account closure.
• tbeej is not liable for losses caused by network issues.

6.2 Sports Betting Rules

For sports betting, the odds for each event are set at the time the bet is placed. If an event is cancelled or postponed, the bet amount will be refunded. If evidence of match fixing or use of insider information is found, the relevant bet will be considered void.

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Ensuring the security of your account is entirely your responsibility. You must follow these security guidelines:

• Use a strong and unique password.
• Do not share your login details with any third party.
• If you suspect unauthorised access, notify tbeej immediately.
• Avoid logging in on public or shared devices.

You will be held responsible for all activity carried out from your account, even if a third party is claimed to have accessed it without authorisation. tbeej is not liable for losses resulting from a breach of account security, though we are always ready to assist you with any issue.

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8.1 Suspension by tbeej

tbeej may suspend or close any account without warning in the following circumstances:

• Violation of any part of these Terms.
• If evidence of fraudulent or dishonest activity is found.
• If money laundering or illegal financial activity is suspected.
• Providing incorrect or false information.
• Operating multiple accounts.

8.2 Account Closure by the User

You may request closure of your account at any time via live chat or email. Before the account is closed, all pending bets will be settled and you will be given the opportunity to withdraw the available balance (provided wagering requirements have been met).

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tbeej gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment that should be enjoyed in a controlled manner. For your benefit, we provide the following tools:

• Deposit Limit: Set a maximum deposit amount within a specified period.
• Loss Limit: Set a maximum loss amount within a specified period.
• Self-exclusion: Temporarily suspend your account for a specified period.
• Permanent Exclusion: The option to permanently stop gaming if needed.

For more information, visit our Responsible Gaming page.

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All content on the tbeej platform — including logos, designs, text, graphics, software, databases and other elements — is protected under tbeej's intellectual property rights. Reproducing, distributing or using any part of this content for commercial purposes without prior written permission is strictly prohibited.

The software and content of third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe) are governed by their own intellectual property policies.

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Your personal information is collected, stored and processed in accordance with our Privacy Policy. By accepting these Terms, you are also considered to have accepted the Privacy Policy.

tbeej keeps your information secure in line with the highest security standards. We use SSL encryption and modern firewall technology to prevent unauthorised access by third parties.

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To the maximum extent permitted by applicable law, tbeej is not liable for:

• Losses caused by technical errors, server downtime or third-party service failures.
• Losses resulting from user negligence or insecure storage of account credentials.
• Service disruptions caused by force majeure events.
• Any financial losses arising from game outcomes.

tbeej is always operated fairly and transparently and is committed to providing a reasonable resolution in the event of any genuine technical error.

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In the event of any dispute or complaint, we recommend following this process:

• First, contact our support team directly via 24/7 live chat.
• Provide a detailed description of the issue, the relevant transaction ID and any applicable screenshots.
• To submit a complaint by email, contact us at [email protected].
• tbeej will make every effort to review and respond to all complaints within a reasonable time.

The decision of tbeej will be considered final and binding, unless both parties mutually agree to follow another resolution process.

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tbeej reserves the right to partially or fully modify these Terms at any time. Users will be notified of significant changes via their registered email or through the platform. Continued use of the platform after changes are published means acceptance of the updated Terms.

The latest version of the Terms will always be available on this page. We recommend that users visit this page regularly.

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If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Support in English is available 24 hours a day, 7 days a week.
• Email: [email protected]